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Terms & Conditions

By using this website, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you have any questions regarding our website, the Terms, and Conditions, or about products, please contact us as soon as possible.

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”, “Customer”, “You”) use of the B & Q Furniture (“Provider”, “we”, “the Company”, “us”, “our”) website located at the domain name (“the Website”). “Products” and “Furniture” shall mean all items including services presently being sold by B & Q Furniture Online and In Store including but not limited to furniture, mattresses, household accessories, décor products, duvets, and pillows. In any event, these Terms and Conditions govern the supply of any product ordered by you on the website. By ordering a product, you agree to be legally bound by these Terms and Conditions.

B & Q Furniture reserves the right to define which items sold by us as overweight/large items. Please check the shipping cost in your shopping cart before checking out for the most accurate shipping cost. B & Q Furniture reserves the right to amend delivery/shipping costs at any time. The product weight /size is measured manually by B & Q Furniture, it may differ from the actual product weight/size. We try our best to achieve an accurate measurement, however, we will not be held liable for any loss caused by incorrect measurement, nor do we refund on shipping cost occur based on the weight/size should there be any error in measurement.

  1. The goods will be paid for in full before delivery. Payment will be cash, credit cards, or bank-guaranteed cheque only.
  2. Lay byes will be kept for a period of 6 months. If not collected within 6 months prices will be subject to alteration or goods will be sold to defray expenses.
  3. Ownership of delivered goods will only transfer to the purchaser after the purchase sum has been paid in full.
  4. Prices are subject to revision should there be any legitimate error on behalf of the salesman.
  5. Goods may not be returned or exchanged if specially ordered or bought on sale.
  6. The seller reserves the right to repossess the goods at any time, should the full purchase price not be paid after delivery. The repossession of goods does not relieve the purchaser of his obligation under this agreement. The seller may at any time after delivery exercise the right explained in this paragraph. No arrangement which may lead to the extension of payment of the purchase sum shall distract from any right under this agreement. Should goods on this agreement be delivered at different time, then the purchase price of each article will become payable on delivery.
  7. The driver who makes the delivery is instructed not to deliver unless payment is made before delivery.
  8. The purchaser will be charged again for delivery in the event of re-delivery due to non-payment of the initial delivery.
  9. The seller undertakes to execute all deliveries as soon as possible and according to the expected date of delivery as specified on this agreement, but do not accept any liability for damages which may be suffered as a result of a delay with such delivery.
  10. The purchaser shall not be entitled to cancel the contract simply because the estimated date of delivery had not been met, without a written demand to the seller to affect delivery. The above-mentioned demand must give the seller 14 (fourteen) days from the date of receipt of letter by him to make such delivery.
  11. The purchaser undertakes to accept delivery of goods within seven-ten working days from date of receipt of ordered goods from the factory by the seller. The seller will be entitled to charge storage at a rate of 4% of the selling price per month if the purchaser does not comply to the delivery period mentioned above.
  • Cash
  • Card
  • EFT (Goods only released once payments are confirmed)

All our Deliveries are Gauteng based only. We do not specify times for deliveries, only allocate days (as per Management).

  • Multiple Colours, Handles, Fabrics & Designs Are Available For Your Choice.
  • 1-2 Weeks Lead Time
  • 50% Deposit